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Mumtaz Online Mart is a private owned and operated business. This policy, together with our Terms and Conditions, explain how MOM may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.
INFORMATION WE COLLECT ABOUT YOU When you use our website, we collect
and store your personal information provided by you from time to time. Our
primary goal in doing so is to provide you a safe, efficient, smooth and
customized experience. This allows us to provide services and features that
most likely meet your needs, and to customize our Website to make your
experience safer and easier. More importantly, while doing so we collect
personal information from you that we consider necessary for achieving this
Once you sign in into our website, you are not anonymous to us and the information provided by you at the time of signing in will be stored with us. We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up an account with us by signing up. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. If you choose to buy on the Website, we collect information about your buying behavior. We do use your contact information to send you offers based on your previous orders and your interests. If you choose to leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
Where possible, we indicate which fields are required and which fields are optional. We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis.
We collect information about you when you: • visit the Website, and other sites accessible from the Website. • register with us and buy products or services on the Website. • take part in promotions, competitions, customer surveys and questionnaires. • contact us e.g. in writing, call customer services.
USING YOUR INFORMATION Collecting your personal information
helps MOM to better understand what you
need from us. We use your information to: • manage and improve the Website. •
personalize our services to you. • collect your order history. • administer and
operate your account. • inform you online offers, products, services and updates
• process your orders, receive payments for the orders. • resolve complaint and
disputes • tell you about important changes to the Website and our services. •
understand your shopping behavior to develop and improve our products and
services. • manage promotions, competitions, customer surveys and
questionnaires. • tailor your experience at our Website, providing you with
content that we think you might be interested in and to display content
according to your preferences. • provide safe services, check and verify your
identity, and prevent or detect fraud and crime.
In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our Website.
Your personal information is safe with us and will never be released.
MARKETING AND RESEARCH By registering on our website, you agree that, we may contact you: • with offers and information about MOM products or services • with offers and information about partners' products or services • for customer research e.g. to help improve our services
COOKIES A "cookie" is a small piece of
information stored by a web server on a web browser so it can be later read
back from that browser. Cookies are useful for enabling the browser to remember
information specific to a given user. We place both permanent and temporary
cookies in your computer's hard drive. The cookies do not contain any of your
personally identifiable information.
We use data collection devices such as "cookies" on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie".
DISCLOSING YOUR INFORMATION We will never disclose your information to anyone outside the MOM except where we have your consent, where we are required or permitted to do so by law, order of the court or other legal and statutory process; to other companies who provide a service to us; or any successors in title to our business.
OTHER WEBSITES The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.
CHOICE OPT/OUT We provide all users with the opportunity to
opt-out of receiving non-essential (promotional, marketing-related)
communications from us on behalf of our partners, and from us in general, after
setting up an account.
If you want to remove your contact information from all our lists and newsletters, please opt out.
ADVERTISEMENT We may use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.